Shipping Information

This section is for all the people worrying about when all your orders will be arriving, express and standard post expenses and shipping costs.

WORK HOURS: 9am – 5pm (MONDAY – FRIDAY)

Order Fulfilment and Tracking Numbers

Packages are dispatched in order: Regardless of choosing Standard or Express will not shift your way up the queue. We process orders in order. Express shipping just changes how fast that mail will come to you once sent out by AUS POST.

Orders received before 12pm Adelaide (usually) ship out on the same day: Orders that have been placed before 12pm the same will generally be dispatched that day. If there is a large bulk order processed on the weekend, then your order processed on Monday may be dispatched Tuesday ABSOLUTE LATEST.

Shipping Times and Postage Costs

Australian Orders

    • Orders under $50
      • Parcel Post: $8 (2-7 days)
      • Express Post: $10 (2-3 days)
    • Orders over $50
      • Free Parcel Post (2-7 days)
      • Express (Upgrade) – $4
    • Orders over $75
      • Free Express Shipping (WOOHOOO!)

 

If you have any other questions and/or enquiries, please contact us at contact@xenoclouds.com.au